# Training

Training checklists, core standards, and volunteer preparation.

# Training Checklist

Use this as the baseline training checklist for every volunteer.

1. Read volunteer handbook
2. Complete role training
3. Review communication standards
4. Confirm scheduling expectations

# Communication Standards

Define how volunteers should communicate while representing the organization.

- Use clear, neutral language
- Escalate instead of arguing
- Keep responses accurate and professional
- Document important incidents